Can I track my order?

You will receive an email with a tracking link once your order has been dispatched.

What payment methods do you accept?

We accept the following payment methods:

  • Bank cards: VISA, Mastercard, American Express
  • Secure online payment: PayPal
  • Bancontact: for Belgian customers

How did Arduenna begin?

Arduenna was founded in November 2021, with the aim of capturing the essence of nature in premium, organic, sustainable products. Produced by the oldest distillery in Belgium, Arduenna reflects age-old savoir-faire, combined with a modern ecological vision.

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Why is it called “Arduenna”?

The name Arduenna is inspired by the legendary Ardennes Forest, a symbol of nature’s riches, serenity and harmony, which we would like to pass on through our products.

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What products do you offer?

We mainly offer organic spirits, a gin flavoured with Mirabelle plums, pine and elderflower: Arduenna. And a bitters, the 694 Aperitivo

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Are your products certified organic?

Yes, all of our products are certified organic, a guarantee of quality and respect for the environment.

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How can your products be used for cocktails?

You can find some creative, easy recipes in the “Cocktails” section of the website. Explore some ideas to enhance your events with our spirits.

Discover our cocktails

Where can I buy your products?

Our products are available:

  • Online on our official website.
  • From our distributer partners. See the full list in the “Outlets” section.
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Can I buy directly from you?

No, we work with partner stores or you can buy from our online shop

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How long will delivery take?

We deliver within 3 to 5 working days in Belgium.

What are the delivery charges?

The charges vary depending on your order.

  • For orders worth less than 50 Euros, delivery costs 5.5 Euros.
  • For orders worth more than 50 Euros, delivery is free.

What do you do to reduce your environmental footprint?

We use 100% biodegradable packaging. We offer a bottle refill service at our partner outlets. Our recycled bottles are turned into stylish coasters.

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Can your bottles be recycled?

Absolutely, and we encourage our customers to bring them back so we can give them a new lease of life.

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How can I be part of your sustainable initiative?

Refill your bottles at our partner outlets or find out about our limited edition recycled products.

See our outlets

Can I return a product?

Returns are only accepted if you contact us within 10 days of receiving the order and if the bottles are unopened. See our general terms and conditions.

See our terms and conditions of sale

How can I contact you?

You can write to us via the contact form on our website or send us an email to info@arduenna-gin.com.

Contact us

Do you accept cryptocurrencies?

No, we do not accept payments in cryptocurrencies at the moment.

Are payments secure?

Yes, all transactions on our website are secured thanks to an advanced encryption system to guarantee data protection.

What is the Arduenna Club?

The Arduenna Club is a community of passionate customers who benefit from previews, exclusive events and dedicated content. Join us to be part of the Arduenna experience.

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Do you offer free delivery?

Yes, delivery is free for all orders in Belgium worth more than €50.